Securely powering millions of connections
From answering calls to building relationships, Cypher LM helps you move your business forward with security, privacy, and control.
Work with confidence
Whether you're using Cypher LM on your own or managing an organization, get the controls you need to protect your data, secure access, and support the way you work.
Data protection
How we protect your information and keep customer data secure:
- Domain control and account oversight
- Logical tenant separation
- Encryption in transit (TLS 1.2+)
- Encryption at rest (AES-256) and in transit
- PII deletion controls
Platform security
How we protect Cypher LM’s infrastructure and applications:
- Hosted on a leading cloud infrastructure provider
- Network and perimeter protection
- Web application firewall
- Distributed Denial of Service (DDoS) Protections
- Regular vulnerability scanning
- Annual penetration testing
Access & account controls
How you secure users, permissions, and account activity:
- Single sign-on (SSO) and user lifecycle management (SCIM)
- Multi-factor authentication (2FA)
- Login notifications
- Real-time activity (audit) log
- Flexible admin roles
Security operations
How we monitor, respond, and maintain operational resilience:
- Security awareness training
- 24/7 monitoring and incident response
- Vendor risk management
- Business continuity planning
You’re in control
Trust starts with transparency. You should always understand what information Cypher LM uses and remain in control of how it’s handled.
How your information is used
The data you submit to our services and the AI outputs you receive are used only to provide our services to you. Customer data is not used to train models across customers or shared between customers. Cypher LM does not sell customer data or use it to train AI models.
Security and data settings
You have choices about how your information is handled. Access and manage your privacy preferences, cookie settings, and personal data within your Cypher LM account settings.
Global privacy commitments
Cypher LM takes privacy and data protection seriously. Our privacy team is engaged with our product team to help ensure that Cypher LM’s products take existing and evolving global regulations into consideration.
Our approach to AI
Cypher LM believes AI should make more room for human connection, not replace it. As we build AI-powered experiences, we’re committed to helping you understand what data is used, how it’s protected, and how you stay in control.
Built around you
Cypher LM AI follows your lead and works alongside the tools and workflows you already use to help you save time, stay organized, and get more value.
Built-in transparency
We believe you should understand how AI works and what information it uses. To learn more about how Cypher LM AI features work and how we protect your data, visit our Help Center.
Your data remains yours
Cypher LM does not sell customer data or use customer data to train AI models. Third-party AI providers are prohibited from using customer data to train their models.
Compliance you can trust
Cypher LM maintains a comprehensive compliance program to help organizations meet security, privacy, and regulatory requirements.

SOC 2 (Type 2)

SOC 3

CSA STAR

PCI COMPLIANT

ISO/IEC 27001
Trust center
Need additional documentation?
For customers conducting security reviews or procurement assessments, security and compliance documentation is available through our Trust Center.
Enterprise-grade security without complexity
Cypher LM gives administrators the visibility and control they need without adding friction.
Domain control
Claim your corporate domain and manage user access through a centralized, IT-managed account.
Single sign-on
Centralize authentication and simplify access management with leading SSO identity providers.
User provisioning
Automatically provision and manage users through SCIM integrations to help keep account access up to date.
Audit logs
Monitor account activity and administrative actions with real-time visibility into organizational usage.
Questions about AI, privacy, and or data?
Securely power every connection
DiscoveryScheduledDiscoveryScheduled
MeetingSummarizedMeetingSummarized
InterviewBookedInterviewBooked
PaymentReceivedPaymentReceived
DiscoveryScheduledDiscoveryScheduled
MeetingSummarizedMeetingSummarized
InterviewBookedInterviewBooked
PaymentReceivedPaymentReceived
DiscoveryScheduledDiscoveryScheduled
MeetingSummarizedMeetingSummarized
InterviewBookedInterviewBooked
PaymentReceivedPaymentReceived