Cypher Dots Enters Beta: Business Owners Can Now Text Their Cypher LM Agent by SMS

Owners send a text message to their own agent to check the calendar, book a meeting, search email, save a note or have the agent call someone for them

May 27, 2026

LAHORE, Pakistan – Business owners spend much of the day away from a desk. They still need to check tomorrow's schedule, reply to an important email or ask someone to call a customer back. Cypher Dots, now in beta, lets an owner do those things by sending a text message to their own Cypher LM agent.


Cypher Dots uses an agent the owner has already built in the Cypher LM wizard, with a phone number that can send and receive text messages. The owner texts the agent in plain language, for example “What do I have tomorrow afternoon?” or “Book a call with the supplier on Thursday at 3”, and the agent replies by SMS once the work is done. There is no new app to install and nothing to learn: the agent understands everyday phrasing and asks a short follow-up question when a request is unclear.


With Google connected, the agent can check and book calendar time, search, read and send Gmail, save notes to Google Docs, search the web for a quick answer, take a message, and call someone on the owner's behalf and report back. After any call handled by the Dots agent, the owner receives a short summary by text and email, and can choose to have calls saved to Google Docs as well. Requests that need the owner's attention, such as a reply that should not go out without approval, come back as a question rather than an action.


“Owners already text the people they trust to get things done,” said Muhammad Maaz, co-founder and CTO of Cypher LM. “With Cypher Dots, one of those contacts is their own agent. It knows their calendar, their inbox and their preferences, and it answers with the work done, not with a list of things for them to do.”


The Dots page in the dashboard walks the owner through setup and includes a chat view, so the same conversation can continue from a laptop. The owner can also save preferences, such as how meetings should be named or which hours to keep free, and the agent applies them to future requests. Every request and reply is kept in the chat history, so the owner can scroll back to see what the agent booked, sent or saved on their behalf.


Owner-level actions are protected. Actions that touch the owner's Gmail, calendar or phone calls run only when the message comes from the owner's registered number, never from a web call, and other people who text the agent can do only limited, low-risk things. Phone numbers are limited to the agent's own account. Someone other than the owner can ask the agent to take a message or to propose a meeting, but cannot read the owner's email or place calls in the owner's name.


The beta has clear limits. Cypher Dots is open to invited accounts while the feature is refined. Text messaging currently works with a US phone number on US-to-US messages, which is a requirement of the telephone network rather than of Cypher LM. Owners outside the United States can still use the Dots chat in the dashboard while broader text messaging support is evaluated. WhatsApp is not part of the beta. Voice calls to the same agent continue to work as before, and Cypher Dots can be switched off at any time from the dashboard.


“We kept Cypher Dots deliberately simple: one agent, one number, plain text,” said Muhammad Maaz, co-founder and CTO of Cypher LM. “The beta lets us learn which requests owners send most and make those effortless before we open it more widely.”


Businesses interested in joining the Cypher Dots beta can write to team@cypherlm.com. Cypher Dots builds on Cypher V, the Cypher LM voice agent, which is available today during the seven-day free trial.

About Cypher LM

Cypher LM is a voice AI platform that answers every customer call in the language the customer speaks. Businesses build an agent in minutes with no code, ground it in their own knowledge, and put it on their phone line, their website and a shareable agent page. Five products work from one dashboard: Cypher V, the voice agent; Cypher S, scheduling and bookings; Cypher M, the live meeting copilot; Cypher N, the note taker; and Cypher P, payments on calls. Agents speak English, Urdu or both. Cypher LM is built by Cypher LM Private Limited. Learn more at cypherlm.com.

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Cypher LM press team
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