Cypher LM Launches Its Five-Product Platform: One AI Agent for Every Call, Booking, Meeting, Note and Payment

LAHORE, Pakistan – Most businesses still lose customers in the gaps between tools: the call that rang out at lunch, the booking taken on paper, the meeting where nobody wrote down what was promised, the payment that waited for an invoice. Cypher LM today launched its complete five-product platform, which closes those gaps by putting one AI agent and four connected products behind every customer conversation.

At the centre is Cypher V, the voice agent. It answers every call in under a second, day or night, in English, Urdu or both, and it answers from the business's own knowledge: its website, price lists, policies and files. Around it sit Cypher S for scheduling, Cypher M for live meeting guidance, Cypher N for notes and follow-ups, and Cypher P for payments on calls. Each product can be switched on per agent, and each one shares the same contacts, calendar and call history. A business can start with Cypher V alone and add the other products as it grows, without rebuilding its agent or moving its data.

In practice the products hand work to each other. A caller asks Cypher V for an appointment, and Cypher S checks real availability and books it before the call ends, with a Google Calendar event and a Google Meet link. Before that meeting starts, Cypher M prepares a brief from every earlier conversation with that person. During the meeting it suggests what to say next, and when the meeting ends Cypher N writes full notes, action items and a follow-up draft. If a deposit is due, Cypher P puts a secure payment link on the caller's screen or in their inbox while they are still on the line.

“Businesses kept telling us the same thing: they did not need another app, they needed the phone answered and the work after it done,” said Muhammad Maaz, co-founder and CTO of Cypher LM. “So we built one platform where the agent that picks up the call is also the one that books the slot, briefs your team, writes the notes and collects the payment. Every product reads the same history, so nothing gets lost between steps.”

Setting up the platform takes minutes. A guided wizard asks for the business website, what the business does, who its customers are, the agent's name and voice, and the language it should speak. Cypher LM reads the website to pre-fill the answers, and the business reviews them in plain language before the agent goes live. Knowledge files in PDF, DOCX, CSV and TXT can be added at any time, and Google Docs, Sheets and Drive files can be imported and kept in sync.

The platform is built around Google Workspace for the tools businesses already use. Bookings land in Google Calendar and invite the customer as an attendee. Every call, booking and payment can be logged to a Google Sheet that updates in place, and meeting notes are saved as Google Docs. Recap and follow-up emails can be sent from the business's own Gmail account when it is connected, so customers hear from the business itself rather than from a no-reply address. A Google Drive folder of policies or a price sheet can feed the agent's knowledge directly, and changes to those files are picked up on the next sync.

The dashboard brings the products together in one place: Agents, Calls with transcripts and recordings, Bookings with the full My Calendar view, Copilot, Notes, Payments, Contacts, Analytics and Automations. Team roles keep access appropriate, so a front-desk teammate, a sales rep and a manager each see what their job needs and nothing more. Analytics show how many calls were answered, how many turned into bookings and payments, and which questions callers ask most, so owners can see what the agent is doing for the business rather than guess.

“We built Cypher LM for the clinic that cannot afford to miss a patient's call and for the sales team that cannot afford to forget a promise,” said Muhammad Maaz, co-founder and CTO of Cypher LM. “Today all five products are available together, and every one of them is grounded in the business's own knowledge rather than generic answers.”

The five-product platform is available today. New accounts can request a seven-day free trial of every product at cypherlm.com/free-trial; each request is reviewed by the Cypher LM team, usually within one business day. Plans and add-ons are listed at cypherlm.com/pricing, and teams that want a walkthrough can book a demo.