Contacts & Dots
3 articles
Contacts overview
Contacts lists everyone who has called your agents. Learn how callers are identified, how to filter and search the list, export it as CSV and add someone by hand.
How to manage a contact
Open a contact to see their details, AI brief, open items, full history and private notes, and reach them by phone, email or WhatsApp.
Text your assistant with Cypher Dots (private beta)
Cypher Dots is an assistant you can text. It answers your calls, calls people for you, books meetings, handles email and keeps notes in Google Docs. It is in private beta.