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Copilot (Cypher M)
3 articles
Cypher M copilot overview
Cypher M briefs your team before a call or meeting and suggests what to say while it happens, using every past conversation the customer had with your agents.
How to start a Copilot session
Start a Cypher M session, read the brief, get live suggestions while you talk, and end with a summary and action items. Includes playbooks and the suggestions library.
How to use Cypher M in Google Meet
Let Cypher M hear both sides of a Google Meet call by sharing the Meet tab, or invite it as a guest where the meeting bot is available. Covers the Chrome extension.